Frequently Asked Questions (FAQ)

How can I download a receipt after the payment was done?

On a Customer Portal/Statement page

A transaction receipt can be downloaded after the transaction was finished on the final payment page 

From the CashApp

If you need to download a receipt in a file, later on, you can do it on the CashApp page 

1. Go to the Cash App page 


If you do not see CashApp in your left side menu, please contact with the request to enable and we will be happy to assist.

2. Find a payment you want a receipt for (you can use a search to look up a company name)

There are two tabs: open payments and closed payments:

3. Click on a paperclip icon in a Remittance advice column      

4. The file is downloaded on your device. 

Can't find what you need?

Contact our support team for help.