Automatic Payment-Remittance Association
YayPay attempts to associate each payment with a remittance automatically.
When a payment is manually created or uploaded within a payment file (or an existing payment is edited), the system searches for a remittance to be associated with the payment.
The search targets remittances with the same Customer, Currency, and Amount values that have not been linked to any other payment yet.
After finding such remittances, the system applies the following rules listed according to priority, the first one being the highest. When the first rule fails, the system proceeds to the second one, and so on:
- Payment Number AND Payment Date must match for both the payment and the remittance.
- Payment Number must match for both for the payment and the remittance, and the Payment Date for the payment must fall within the range of Payment Date and Payment Date + 7 days for the remittance.
- Payment Number must match for the payment and the remittance.
- Payment Date for the payment must fall within the range of Payment Date and Payment Date + 7 days of the remittance.
For Payments Made via YayPay
Payments can be made via YayPay on the Statement page or Customer Portal. You can configure YayPay to automatically associate such payments with remittances. Do that by activating the Auto Generate YayPay Portal Payments feature.
When activated, YayPay automatically does the following:
- Creates records in the Cash Application module about payments made via YayPay.
- Creates remittance records that correspond to the created payment records.
- Associates remittances with the corresponding payments and the customers who made them.
Checking the Payment-Remittance Association
When the system links the remittance to the payment, it is displayed in the Payment grid.
Click on the codes (links) in the Payment # and Remittance columns to open the Details page of the given payment or remittance.
Manual Payment-Remittance Association
Only payments that are associated with customers can be linked to their corresponding remittances.
To manually link a payment to its remittance, you must use the Manage Remittance Link dialog. You can open the dialog in one of the following ways:
- Click on the Manage Remittance Link icon in the single-item menu on the Payment grid.
- Click on the Manage Remittance Link icon on the Payment Details page.
Manage Remittance Link Dialog
This section describes how to use the Manage Remittance Link dialog to link payments with the corresponding remittances.
- Check the list of remittances listed in the dialog. It only lists remittances that can be linked to the payment, meeting the following criteria:
- The payment and each listed remittance have the same Customer and Currency value.
- The amount on each listed remittance equals the payment amount.
- Look for the required remittance by its reference number or payment number using the Search functionality, and select the date range for convenience.
- Select the remittance you want to link to your payment.
- Click on SAVE and confirm by clicking on PROCEED.
- Check the effects of linking a payment to a remittance on any pre-existing payment allocations. The impact varies depending on the type of the pre-existing payment allocation:
- Remittance type – YayPay removes the pre-existing payment allocation, and replaces it with a new allocation created based on the selected remittance if an allocation is available for that remittance.
- Rules, Payment File, and Manual types – YayPay preserves the pre-existing payment allocation.
To remove a link between a payment and a remittance:
- Open the Manage Remittance Link dialog.
- Click on Delete Link.
- Click on SAVE and confirm by clicking on PROCEED.
- Check the effects of removing a remittance link on any pre-existing payment allocations. The impact varies depending on the type of the pre-existing payment allocation:
- Remittance type – YayPay removes the pre-existing payment allocation.
- Rules, Payment File, and Manual types – YayPay preserves the pre-existing payment allocation.