Application / Dashboard

Dashboard - Goals

On this page, Credit and Collections managers can set monthly collection goals for the team and control its completion.

On the top left of this page, a manager can select a specific month or quarter to look at. Note, that the data will only be available for the past month in case this component was used before.  

The table will show you the list of the AR Specialists you have in YayPay. Clicking on each row will update the charts on the right-hand side. 

The Consolidated chart displays the performance of the entire team towards their collection goals. The Selected AR Specialist chart will show the performance of one specific person you selected. 

The goals for AR Specialists can only be changed if the current month is selected. To change the goal you need to click the edit button in the appropriate row.

This will open the following dialog, where you can set the desired goal.

Info

Note, that if you see the Unassigned row, this means that in the selected period of time there were payments received from customers, that are not assigned to any AR Specialists. Often it is enough to find this unassigned customer and assign it to the appropriate AR Specialist, and this record will disappear.



Can't find what you need?

Contact our support team support@yaypay.com for help.