In this article, the description of available data sources for Reporting module is presented.
Also, note the following:
There is no ability to mix data sources to create reports.
Some sources already contain values from other sources (e.g. the "Dispute" data source contains "Customer", "Invoice" data sources with all their nested details available for selection, etc.).
Other sources can be added by demand (please contact our support team (support@yaypay.com) or your account manager to find out about the possibility).
When creating a new report, or editing an existing one, select the required items or use the buttons "Select all"/"Unselect all":
Some sections within a data source also have nested elements, which is indicated by the grey arrow. Click on it to check/uncheck the desired nested data to be displayed in your report.
Also note, that the sections with nested elements also represent columns themselves, even if no nested elements are selected, e.g. by selecting the "Business Account" section without nested elements, the column "Business Account" will still contain its data - the company name in this case. The addition of nested elements expands the data source section by separate extra columns:
You can combine the section and/or its nested elements as you need in your report grid.
1) Today value in the filter does not work for Customer (Historical), AR Specialist (Historical), or Business Statistics (Historical) data sources. Please use the Yesterday value or other filters for these report types because the system collects data for the past day.
2) Data for Customer (Historical), AR Specialist (Historical), and Business Statistics (Historical) reports may not be collected at the beginning of the day, the values may be updated closer to noon.
3) Historical data sources currently store daily data for the past month, as well as data for the last day of each month since the Reporting module was enabled in the environment.
4) All dates in reports are displayed according to the UTC time zone!
Historical Data Sources: AR Specialist (Historical), Customer (Historical)
The data in AR Specialist (Historical) data source is collected and stored on a daily basis, while the Customer (Historical) data source stores data for the previous 30 days (with respect to the current date) and the historical value for the last day of each previous month.
Also note, that in case one AR Specialist is assigned to two and more customers, data is shown collectively for all customers
We do not recalculate historical data in case the document was created for a prior day (e.g. A payment was entered on Sep 09, 2022, but the transaction was backdated to Aug 30, 2022). The payment will not influence the total balance in the data source for August.
Data gathering approach:
Total - state of data on a particular day (e.g. for “Balance” column is shown the total balance of customers, assigned to AR Specialist on a particular day; for “Broken Promises” column is shown the total count of broken promises of customers, assigned to AR specialist for all time, that is true for a particular day. It is recalculated for each day and includes all changes that have been made till that day.
New - data is generated exclusively on a particular day, it is not the total for the whole period (e.g. for “Calls Logged” column is shown calls logged by AR Specialist exclusively on a particular day; for “Disputes New” count of new disputes opened for a customer on a particular day, assigned to AR specialist.
Data Sources Details
Click on the data source below to see its details. ("∨" indicates the section containing nested elements)
Adjustment
Section
Description
Example
Unique ID
an identifier that is guaranteed to be unique among all identifiers used for adjustment records within the YayPay system
Adjustment Type
the type of adjustment
CreditMemo, Payment, JournalEntry, Adjustment, Other
Applied Amount
the amount allocated to the invoice in the correspondent currency
∨
Business Account
non-clickable name of the company
ABC Limited
Unique ID
unique ID of the company
Currency
company's currency
USD, GBP, CAD
Name
non-clickable name of the company
ABC Limited
∨
Created Date (Day, Week, Month, Quarter, Year)
date of the record creation in ERP
Dec 09, 2021
Currency
the currency of the document
USD, CAD, EUR
∨
Customer
a clickable customer's name (a reference to the customer's statement page)
the total balance amount of the customers assigned to the AR user
Total
Broken Promise Amount (Internal)
the total amount of broken promise-to-pays from the side of all customers assigned to the AR user (internal Statement Page)
Total
Broken Promise Amount (Portal)
the total amount of broken promise-to-pays from the side of the customer(s) assigned to the AR user (Customer Portal)
Total
Broken Promises
the total count of broken promise-to-pays from the side of the customers assigned to the AR user(internal Statement Page + Customer Portal)
Total
Broken Promises (Internal)
the total count of broken promise-to-pays from the side of the customers assigned to the AR user (internal Statement page)
Total
Broken Promises (Portal)
the total count of broken promise-to-pays from the side of the customers assigned to the AR user (Customer Portal)
Total
Broken Promises Amount
the total amount of broken promise-to-pays from the side of the customers assigned to the AR user (internal Statement Page + Customer Portal)
Total
∨
Business Account
non-clickable name of the company
ABC Limited
Unique ID
unique ID of the company
Currency
company's currency
USD, GBP, CAD
Name
non-clickable name of the company
ABC Limited
Calls Logged
number of calls logged by the AR user on a given day
New
Cash Collected
the amount of cash collected by the AR user on a given day
New
Cash Collected Converted FX
the amount of cash collected by the AR user on a given day in system (not entity) currency. Can be switched on in business settings (Switch to biz defined exchange rates)
New
Closed Tasks
number of tasks closed by the AR user on a given day
New
Credit Balance
amount of credit balance available for the customer (s) assigned to the AR user
Total (only open credit)
∨
Date (Day, Week, Month, Quarter, Year)
the date of the record
Disputed Balance
amount of disputed invoices related to the customers assigned to the AR user on a given day
New
Disputed Balance Converted FX
amount of disputed invoices related to the customers assigned to the AR user on a given day in system (not entity) currency. Can be switched on in business settings (Switch to biz defined exchange rates)
New
Disputes New
count of disputes on a particular day related to the customers assigned to the AR user
New
Disputes Open
total count of open disputes related to the customer(s) assigned to the AR user
Total
Disputes Open (Internal)
total number of open disputes (internal Statement Page) related to the customer(s) assigned to the AR user
Total
Disputes Open (Portal)
total number of open disputes (Customer Portal) related to the customer(s) assigned to the AR user
Total
Emails Bounced
count of emails bounced on a given day related to the customer(s), assigned to the AR user
New
Emails Opened
count of emails opened by AR on a given day
New
Emails Sent
count number of emails sent by AR on a given day
New
FX Converted Balance
total balance of the account (s) assigned to AR in system (not entity) currency. Can be switched on in business settings (Switch to biz defined exchange rates)
Total
FX Converted Open Credit
amount of credit balance available for the customer (s) assigned to the AR user in system (not entity) currency. Can be switched on in business settings (Switch to biz defined exchange rates)
Total (only open credit)
New Disputes (Internal)
count of disputes on a particular day related to the customer(s) assigned to the AR user (internal Statement Page)
New
New Disputes (Portal)
count of disputes on a particular day related to the customer (s) assigned to the AR user Customer Portal)
New
Open Tasks
count of tasks opened by the AR user on a given day
New
Promise Amount
amount of promise-to-pays from the customers assigned to the AR user on a given day
New
Promise Amount (Internal)
total amount of promise-to-pays from the customers assigned to the AR user (on the internal Statement Page)
New
Promise Amount (Portal)
amount of promise-to-pays from the customers assigned to the AR user (on Customer Portal) on a given day
New
Promise to Pays
count of promise-to-pays from the customers assigned to the AR user on a given day
New
Promise to Pays (Internal)
count of promise-to-pays from the customers assigned to the AR user (internal Statement Page) on a given day
New
Promise to Pays (Portal)
count of promise-to-pays from the customers assigned to the AR user (Customer Portal) on a given day
New
Resolved Disputes
count number of disputes resolved related to the customer(s) assigned to the AR user on a given day
an identifier that is guaranteed to be unique among all identifiers used for call records within the YayPay system
∨
AR Specialist
the name of the AR Specialist who makes a call
Unique ID
unique ID of the user
Created Date (Day, Week, Month, Quarter, Year)
the date the AR user was created in the system
Jul 10, 2021
Email
e-mail address of the AR user
Email Confirmed
indicator of the e-mail address confirmation
yes/no
First Name
Language
Last Name
Last Seen (Day, Week, Month, Quarter, Year)
Status
∨
Business Account
Unique ID
unique ID of the company
Currency
company's currency
USD, GBP, CAD
Name
non-clickable name of the company
ABC Limited
Comment
location of a call log
Tasks, Statement
∨
Created By
user name
Unique ID
unique ID of the user
Created Date (Day, Week, Month, Quarter, Year)
Email
Email Confirmed
indicator of the e-mail address confirmation
yes/no
First Name
Language
Last Name
Last Seen (Day, Week, Month, Quarter, Year)
Status
∨
Created Date (Day, Week, Month, Quarter, Year)
date of the record creation in YayPay
∨
Customer
a clickable customer's name (a reference to the customer's statement page)
Unique ID
unique ID of the company
Address
the address of the customer
1.5 Boardwalk, Atlantic City, 8401 United States
AR Specialist
the name of the AR specialist assigned to the customer
Jane Austen
Business Account
Created Date (Day, Week, Month, Quarter, Year)
the date the customer was created in the system
Jul 10, 2021
Credit Limit
Credit Risk
customer's credit risk level in the system
High, Medium, Low
Currency
customer's currency
Customer Success
DUNS Number
ERP Balance
ERP ID
Has Open Dispute
Has Workflow
indication of workflow assigned
yes/no
Main Note
Name
Parent Custome
Payment Score
customer's payment behavior score
from 1 to 100
Payment Score Old
the previous value of the customer's payment score
from 1 to 100
Payment Score Rising
indication of the customer's payment score rise
yes/no
Payment Terms
Preferred Delivery Method
Sales Rep
Tax
Tax Number
Updated Date (Day, Week, Month, Quarter, Year)
Workflow Paused
an indication that the workflow is paused for the customer
yes/no
∨
Customer Contact
the contact assigned to the call from a record
Unique ID
unique ID of the company
Business Account
Created Automatically
Customer
Email
ERP ID
First Name
Is Billing Contact
Last Name
Mobile Phone
Note
Phone
Role
Status
The complexity of payment, Could not reach customer, Incorrect goods or services, Incorrect invoice, Insufficient funds, Invoice to the wrong person, Left voicemail, Other, Paid, Partial Payment, Quality of goods or services, Waiting for payment.
an identifier that is guaranteed to be unique among all identifiers used for customer records within the YayPay system
∨
Address
Address - full mailing address of the customer
Unique ID
unique ID of the company
CIty
Country
Email
Line 1
Line 2
Mobile
Phone
State
the name of the state (USA)
Alaska, Arizona, etc.
Web
ZIP
APT
Customer's average payment time in days. The value is updated once a day.
30
∨
AR Specialist
Unique ID
unique ID of the user
Created Date (Day, Week, Month, Quarter, Year)
the date the AR user was created in the system
Jul 10, 2021
Emai
Email Confirmed
indicator of the e-mail address confirmation
yes/no
First Name
Language
Last Name
Last Seen (Day, Week, Month, Quarter, Year)
Stat
∨
Business Account
Unique ID
unique ID of the company
Currency
company's currency
USD, GBP, CAD
Name
non-clickable name of the company
ABC Limited
∨
Created Date (Day, Week, Month, Quarter, Year)
date of the record creation in ERP
Credit Limit
customer's current credit limit in customer's currency
∨
Credit Score
customer's credit score in YayPay
Value
the value of the credit score
from 0 to 100
Credit Risk
customer's credit risk level in the system
High, Medium, Low
Currency
the customer's currency
∨
Customer Success
CS user data
ID
Created Date (Day, Week, Month, Quarter, Year)
Email
Email Confirmed
indicator of the e-mail address confirmation
yes/no
First Name
Language
Last Name
Last Seen (Day, Week, Month, Quarter, Year)
Status
DUNS Number
ERP Balance
ERP ID
a unique customer id created in ERP
Has Open Dispute
yes/no
Has Workflow
indication of workflow assigned
yes/no
Main Note
the main note from the statement page
Name
non-clickable name
∨
Parent Customer
clickable customer's parent company name
Unique ID
unique ID of the company
Address
the address of the parent company
AR Specialist
the name of the AR specialist assigned to the parent customer
Jane Austen
Business Account
Created Date (Day, Week, Month, Quarter, Year)
the date the parent customer was created in the system
Jul 10, 2021
Credit Limit
Credit Risk
customer's credit risk level in the system
High, Medium, Low
Currency
the customer's currency
Customer Success
DUNS Number
ERP Balance
ERP ID
Has Open Dispute
Has Workflow
indication of workflow assigned
yes/no
Main Note
Name
Parent Customer
Payment Score
customer's payment behavior score
from 1 to 100
Payment Score Old
the previous value of the customer's payment score
from 1 to 100
Payment Score Rising
indication of the customer's payment score rise
yes/no
Payment Terms
Preferred Delivery Method
Sales Rep
Tax
Tax Number
Updated Date (Day, Week, Month, Quarter, Year)
Workflow Paused
an indication that the workflow is paused for the customer
yes/no
Payment Score
customer's payment behavior score
from 1 to 100
Payment Score Letter
indicates a customer's payment scoring (CPS), i.e. an average number of days taken by a customer to pay his invoices after the due date. Based on this value, corresponding letters A,B, C or D are automatically assigned (A meaning Excellent and D meaning Poor).
A, B, C or D
Payment Score Old
the previous value of the customer's payment score
from 1 to 100
Payment Score Rising
indication of the customer's payment score rise
yes/no
Payment Terms
Preferred Delivery Method
∨
Sales Rep
Sales Representative user data
ID
Created Date (Day, Week, Month, Quarter, Year)
the date the Sales Rep user was created in the system
Jul 10, 2021
Email
Email Confirmed
First Name
Language
Last Name
Last Seen (Day, Week, Month, Quarter, Year)
Status
Tax
Tax Number
∨
Updated Date (Day, Week, Month, Quarter, Year)
Workflow Paused
an indication that the workflow is paused for the customer
a clickable customer's name (a reference to the customer's statement page)
Unique ID
Address
the address of the customer
1.5 Boardwalk, Atlantic City, 8401 United States
AR Specialist
the name of the AR specialist assigned to the customer
Jane Austen
Business Account
Created Date (Day, Week, Month, Quarter, Year)
the date the customer was created in the system
Jul 10, 2021
Credit Limit
Credit Risk
customer's credit risk level in the system
High, Medium, Low
Currency
customer's currency
Customer Success
DUNS Number
ERP Balance
ERP ID
Has Open Dispute
Has Workflow
indication of workflow assigned
yes/no
Main Note
Name
Parent Customer
Payment Score
customer's payment behavior score
from 1 to 100
Payment Score Old
the previous value of the customer's payment score
from 1 to 100
Payment Score Rising
indication of the customer's payment score rise
yes/no
Payment Terms
Preferred Delivery Method
Sales Rep
Tax
Tax Number
Updated Date (Day, Week, Month, Quarter, Year)
Workflow Paused
an indication that the workflow is paused for the customer
yes/no
Customer Balance
∨
Date (Day, Week, Month, Quarter, Year)
Disputed Balance
Disputed Balance Converted FX
Disputes Open
DSO (180 Days)
DSO (30 Days)
DSO (365 Days)
DSO (90 Days)
ERP Balance
FX Converted Balance
Internal ID
Invoice Balance
Invoice Balance Converted FX
Invoice Count
Manual Reminders Opened
Manual Reminders Sent
Net Credit Sales (180 Days)
Net Credit Sales (30 Days)
Net Credit Sales (365 Days)
Net Credit Sales (90 Days)
New Disputed
New Disputes (Internal)
New Disputes (Portal)
Oldest Invoice Due
Open Credit Balance
Open Credit Converted FX Balance
Open Disputes (Internal)
Open Disputes (Portal)
∨
Parent
Unique ID
unique ID of the company
Address
the address of the parent company
AR Specialist
the name of the AR specialist assigned to the parent customer
Jane Austen
Business Account
Created Date (Day, Week, Month, Quarter, Year)
the date the parent customer was created in the system
Jul 10, 2021
Credit Limit
Credit Risk
customer's credit risk level in the system
High, Medium, Low
Currency
customer's currency
Customer Success
DUNS Number
ERP Balance
ERP ID
Has Open Dispute
Has Workflow
indication of workflow assigned
yes/no
Main Note
Name
Parent Customer
Payment Score
customer's payment behavior score
from 1 to 100
Payment Score Old
the previous value of the customer's payment score
from 1 to 100
Payment Score Rising
indication of the customer's payment score rise
yes/no
Payment Terms
Preferred Delivery Method
Sales Rep
Tax
Tax Number
Updated Date (Day, Week, Month, Quarter, Year)
Workflow Paused
an indication that the workflow is paused for the customer
yes/no
Payment Score
customer's payment behavior score
from 1 to 100
Payment Score Letter
indicates a customer's payment scoring (CPS), i.e. an average number of days taken by a customer to pay his invoices after the due date. Based on this value, corresponding letters A,B, C or D are automatically assigned (A meaning Excellent and D meaning Poor).
A, B, C or D
Promise Amount
Promise to Pay Broken (Internal) Amount
Promise to Pay Broken (Internal) Count
Promise to Pay Broken (Portal) Amount
Promise to Pay Broken (Portal) Count
Promise to Pay Created (Internal) Amount
Promise to Pay Created (Internal) Count
Promise to Pay Created (Portal) Amount
Promise to Pay Created (Portal) Count
Promise to Pays
Reminders Bounced
Resolved Disputes
∨
Workflow
Unique ID
Active
Creation Date (Day, Week, Month, Quarter, Year)
Default
Exclude Invoices Before (Day, Week, Month, Quarter, Year)
an identifier that is guaranteed to be unique among all identifiers used for invoice records within the YayPay system
Balance
the amount to be paid for the invoice
∨
Business Account
Unique ID
unique ID of the company
Currency
company's currency
USD, GBP, CAD
Name
non-clickable name of the company
ABC Limited
∨
Contact
the invoice billing contact
Unique ID
unique ID of the contact
Business Account
Created Automatically
Customer
Email
ERP ID
First Name
Is Billing Contact
Last Name
Mobile Phone
Note
Phone
Role
∨
Created Date (Day, Week, Month, Quarter, Year)
the date the invoice is created in ERP
Apr 11, 2021
Currency
the currency of the document
Current Status
Open, Closed, Overdue
∨
Custom Invoice Status
the custom status assigned to the invoice (to learn more, see the Enable custom invoice statuses section of the Business Settings (Extended options) article)
Created Date (Day, Week, Month, Quarter, Year)
the date the custom status was assigned to the invoice
Updated Date (Day, Week, Month, Quarter, Year)
the date the custom status of the invoice was updated
∨
Customer
a clickable customer's name (a reference to the customer's statement page)
Unique ID
unique ID of the company
Address
the address of the customer
1.5 Boardwalk, Atlantic City, 8401 United States
APT
Customer's average payment time in days. The value is updated once a day.
30
AR Specialist
the name of the AR specialist assigned to the customer
Jane Austen
Business Account
Created Date (Day, Week, Month, Quarter, Year)
the date the customer was created in the system
Jul 10, 2021
Credit Limit
Credit Risk
customer's credit risk level in the system
High, Medium, Low
Currency
Customer Success
DUNS Number
ERP Balance
ERP ID
Has Open Dispute
Has Workflow
indication of workflow assigned
yes/no
Main Note
Name
Parent Customer
Payment Score
customer's payment behavior score
from 1 to 100
Payment Score Old
the previous value of the customer's payment score
from 1 to 100
Payment Score Rising
indication of the customer's payment score rise
yes/no
Payment Terms
Preferred Delivery Method
Sales Rep
Tax
Tax Number
Updated Date (Day, Week, Month, Quarter, Year)
Workflow Paused
an indication that the workflow is paused for the customer
yes/no
Discount
the amount of discount available
∨
Discount Date
the date the discount is valid to
∨
Due Date (Day, Week, Month, Quarter, Year)
the document's due date
ERP ID
a unique document(invoice) id created in ERP
Exchange rate
taken from the document (OANDA or CSV file/API depending on the settings and integration type)
Excluded from Workflow
yes/no
∨
Expected Payment Date (Day,Week, Month, Quarter, Year)
The date when a payment is expected to be received. See the Determining Expected Payment Date section to learn how its value is calculated and updated.
Oct 03, 2023
Has Dispute
yes/no
Has Promise To Pay
yes/no
∨
Invoice Delivery
invoice delivery details for Outsourced Mail users
Date (Day, Week, Month, Quarter, Year)
Delivery Status Comment
Format
Method
Network
Recycle Rejected
Status
Status Date (Day, Week, Month, Quarter, Year)
Invoice Number
non-clickable document number
Original/Duplicate invoice
Original/Duplicate
∨
Last Payment Date (Day, Week, Month, Quarter, Year)
date of the last payment allocated to the invoice
Notes
invoice note from ERP
Paid
the amount paid for the invoice
Paid Status
PARTIAL (for open invoices)
PDF URL
a link referring to invoice pdf file
Sub Total
the total amount of all invoice items (before other figures, such as tax and e.t.c. are taken into the calculation)
+System Custom Fields
Tax Amount
tax amount in the currency of the document
Tax Percent
Terms
Total
the total amount of the invoice/amount to be paid (with tax)
∨
Updated Date (Day, Week, Month, Quarter, Year)
∨
Uploaded date (Day, Week, Month, Quarter, Year)
the date when the invoice is created(uploaded) to YayPay
an identifier that is guaranteed to be unique among all identifiers used for user activity records within the YayPay system
Action Type
Call, SMS, Payment on Invoice, Unallocated, Payment, Note Added, Note Updated, Note Deleted, Promise to Pay, State, Autoreminder Email, Dispute Opened, Dispute Commented, Dispute Resolved, Workflow Assigned, Rule Reminder, Customer Field Added, Customer Field Modified, Customer Field Deleted, Invoice Field Added, Invoice Field Modified, Invoice Field Deleted, Email to Sales, Email to AR
∨
Business Account
the name of the Business account (Subsidiary) the activity was performed in
Unique ID
unique ID of the company
Currency
company's currency
USD, GBP, CAD
Name
non-clickable name of the company
ABC Limited
Creator
the user who performed the action
∨
Customer
the customer who the action is applied to
Unique ID
unique ID of the company
Address
AR Specialist
the name of the AR specialist assigned to the customer
Jane Austen
Business Account
Created Date (Day, Week, Month, Quarter, Year)
the date the customer was created in the system
Jul 10, 2021
Credit Limit
Credit Risk
customer's credit risk level in the system
High, Medium, Low
Currency
Customer Success
DUNS Number
ERP Balance
ERP ID
Has Open Dispute
Has Workflow
indication of workflow assigned
yes/no
Main Note
Name
Parent Customer
Payment Score
customer's payment behavior score
from 1 to 100
Payment Score Old
the previous value of the customer's payment score
from 1 to 100
Payment Score Rising
indication of the customer's payment score rise
yes/no
Payment Terms
Preferred Delivery Method
Sales Rep
Tax
Tax Number
Updated Date (Day, Week, Month, Quarter, Year)
Workflow Paused
an indication that the workflow is paused for the customer
yes/no
∨
Date (Day, Week, Month, Quarter, Year)
the date when the action was performed
Details
for "Call" and "Manual reminder" is empty, for "Promise to pay", "Dispute closed", "Dispute commented", "Dispute opened" activities the details are represented by the comment, and for "Note", "Note deleted", "Note updated" activities the details are represented by the text of the note.
